The information below will help you navigate through the many functional areas at the Friedman School.
Review the tabs below for more information:
Contacts and Roles - Business Operations
Susan Williams, Strategic Projects Coordinator
Working on-campus Mondays, remotely Tuesday through Friday.
Susan is the primary contact for most day-to-day operations needs and questions. Contact Susan with questions about all the content on the following tabs related to those daily needs, including building access, elists, printers, phones, keys, conference rooms, and similar, and be sure to read the content on the tabs as well.
Susan works behind the scenes to ensure new staff members are set up with building access, orders them an office key, adds them to the staff elist, sets up their mailbox, creates their office/desk nameplate, and updates the directories in the hallways. When staff members leave the school, Susan removes access and makes other relevant updates. These activities are done automatically after the start/end date of the staff member arrives.
Kenji Thrash-Correia, Assistant Director, Business Operations
Working on-campus one day per week, typically Wednesdays.
Kenji partners with Courtney King to to successfully support school-wide, day-to-day operational functions and services including, information technology, purchasing, building/space, facilities, and other administrative needs.
Courtney King, Director of Business Operations
Working on-campus typically on Mondays and Wednesdays, remotely remainder of the week.
Courtney oversees the business operations function at the Friedman School and works with Susan and colleagues across Tufts to streamline and improve related processes.
Courtney manages the Friedman School's spaces throughout the 1st and 2nd floors of the Jaharis Center and the 8th floor of 75 Kneeland Street, including assigning desk/office space to staff, faculty, and PhD students, managing the school's sublease agreements, and interacting with the university's central operations office for renovations projects, space use audits, reporting, and other needs.
Please update Courtney on anticipated space use changes as soon as possible and about new/departing staff and faculty changes. Courtney triggers multiple behind-the-scenes processes to initiate when she learns of such changes, but needs to be informed of them to do so.
Building Basics
Maps and Floor Plans Facilities Requests Keys ID Card Access Operating Hours Trash, Recycling & Composting First Aid Kits
Maps and Floor Plans
Facilities Requests & Cleaning
Requests for general maintenance, temperature control, and cleaning can be submitted to Facilities by Susan Williams.
If you notice something out of place, broken, or that should otherwise be addressed by Facilities, please let Susan know. If there is an urgent situation and Susan is unavailable, please call Facilities directly at 617-636-3535.
Keys
For new faculty and staff, Susan Williams will submit a key request in coordination with the faculty affairs office/staff hiring manager.
When faculty or staff leave the Friedman School, it is important that their keys are returned to Susan, who will coordinate with Public Safety. For security reasons, keys are tracked with employee name and access. Do not transfer keys directly from a prior employee to a new employee.
Master keys within Jaharis are held by Susan Williams and Matt Hast. Master keys for the 8th floor of 75 Kneeland are held by Catherine Wright, and Susan Williams.
Public Safety is the contact for anyone who has accidentally locked themselves out of their own office and a master key holder is not available.
ID Card Access
- Access to the 8th floor of 75 Kneeland is controlled through ID card tap access all hours of the day. Friedman School faculty, staff, and students are given access.
- Access to Jaharis requires a Tufts ID to be tapped at the front security desk between the hours of 8am-6pm. Internal doors on the 1st and 2nd floors of Jaharis lock automatically at 6pm and unlock at 8am, requiring ID card access between 6pm-8am. Friedman School faculty, staff, and students are provided off-hours access.
Questions about ID card access should be directed to Susan Williams (for staff), Patty Dawson (for faculty), and Isabel McFall (for students).
Operating Hours
Jaharis Center
Monday-Friday 7:00am-7:00pm.
Off hours access is available through the M&V Building at 136 Harrison Ave. After tapping your ID at the front desk, take the elevator across from Public Safety to the 4th floor and navigate to the bridge to Jaharis.
75 Kneeland Street
Monday-Saturday 6:00am-6:00pm.
After hours entry is allowed; one must state their business, present identification, and sign the register.
For Sunday access, doors are closed but one can ring the doorbell and a security representative should respond and allow access after ID/credentials are shown. In the case the security representative is conducting checkpoint inspections in the building and not at the lobby desk when one rings the doorbell, call the security company: 857-274-6838.
Trash, Recycling, and Composting
- Always dispose of trash and recycling in appropriate containers. More information is available on the Tufts Sustainability Office website.
- Tufts uses the Trash Buddy system.
- Custodial crew members will empty recycling bins from offices and workstations weekly.
- Each employee is responsible for emptying their own trash receptacle into one of the larger bins in the common areas (emptied daily) as needed. Custodial staff will not empty individual trash bins.
- Check out the Tufts EcoMap for battery disposal locations on the Health Sciences Campus.
- Composting is available in each Jaharis kitchenette area as well as the Jaharis Cafe. More information is available on the Tufts Sustainability Office website.
- Consider becoming an Eco-Ambassador through the Tufts Sustainability Office to learn and implement sustainable practices.
First Aid Kits
First aid kits are available in the supply closet/areas on each floor in the following locations:
Jaharis:
- In the 1st floor supply closet (Jaharis 139)
- In the 2nd floor supply closet (Jaharis 239)
75 Kneeland:
- In the Cucumber copy/print/supplies area
- In supply closet 842A
Rooms and Spaces
Conference and Study Rooms Touch Down Spaces Room Expectations Kitchens and Lounges Restrooms Lactation Rooms
Conference and Study Rooms
For room booking needs for meetings, interviews, study sessions, and TA or faculty office hours in the rooms listed in the table below, please contact friedmanrooms@tufts.edu. In your request, be sure to include:
- Name/purpose of the meeting
- Date
- Start time
- End time
- Number of people attending
Inviting a room to a meeting via Outlook will result in a bounce-back email; it will not reserve the room for you.
For quiet study needs, a member of the Office for Student Affairs can help point students to the most appropriate place in Jaharis, 75 Kneeland, or the Medical Education Center.
Details on available rooms include:
Conference Room |
Occupancy |
Whiteboard | ShareLink Wireless Connection | Laptop Connectors | Conference Phone | Podium PC | Video Capability* | Phone Number |
---|---|---|---|---|---|---|---|---|
Jaharis 133 | 12 | X | X | X | X | X | 617-636-3611 | |
Jaharis 219 | 4 | X | X | 617-636-0872 | ||||
Jaharis 234 | 5 | X | X | 617-636-3507 | ||||
Jaharis 254 | 20 | X | X | X | X | X | X | 617-636-3610 |
Jaharis 266 | 6 | X | X | X | X | X | 617-636-3546 | |
Jaharis 272 | 36 | X | X | X | X | X | X | 617-636-3547 |
75 Kneeland 835 | 26 | X | X | X | X | X | X | 617-636-3517 |
75 Kneeland 844 | 10 | X | X | X | X | X | 617-636-2146 | |
75 Kneeland 854 | 10 | X | X | X | X | X | 617-636-2150 | |
75 Kneeland 807A | 2 | X | X | 617-636-2102 | ||||
75 Kneeland 807B | 2 | X | X | 617-636-0996 | ||||
75 Kneeland 811A | 3 | X | X | 617-636-2134 | ||||
75 Kneeland 811B | 3 | X | X | 617-636-2139 |
Note that Jaharis 272 is the dean’s conference room. Staff and faculty may use it when available, but may be relocated if the room is needed by the dean.
*For rooms without built-in AV systems, portable desktop projectors are available from Susan Williams in 274 and from Ellen-Marie Bransfield in 136.
Please do not remove furniture from conference or study rooms! If you add furniture for especially large groups, ensure you arrange for its removal at the end of your reservation.
Additional spaces on the Health Sciences Campus can be reserved by staff and faculty directly through the ReserveTufts system. Students may not have direct access and may need to continue to contact friedmanrooms@tufts.edu. These rooms include:
- Jaharis 118
- Jaharis 156
- Behrakis Auditorium
- Jaharis Lobby
- Jaharis Lounge (formerly referred to as Cafe)
- Spaces in the Dental building
- Spaces in the Medical Education Center building
- Spaces in Posner
You do not need to work with friedmanrooms@tufts.edu to reserve these spaces.
Touch Down Spaces
A number of spaces are available to Friedman School community members to use on an ad-hoc, as needed basis for a few minutes, a few hours, or a full day. These spaces do not have storage capacity, locked doors, expectation of complete privacy, or expectation of availability day to day. Some workstations have monitors available for use.
There are additional spaces students can reserve through the Student Affairs Office for quiet study, including:
- Spaces in the Dental building
- Spaces in the Medical Education Center building
- Spaces in Posner
Conference Room Expectations
Please remember that we all share the conference rooms, and they are used in quick succession, so it is important to leave them ready for the next group to use.
When using a conference room, remember to leave the room in a presentable state:
- Clean up and remove all food, cups, dishes, plasticware, napkins, platters, etc*
- Push in chairs
- Remove any stray papers/meeting materials from table
- Return A/V and WebEx cheat sheets, extra adapters, and camera remotes to the clear plastic organizer on the wall (sometimes found behind the door) and/or in cabinets
- Turn A/V system off from the wall or from the table control console
- Turn lights off
- Reopen window shades if they were closed for the meeting
- Please use only the room that has been scheduled for you
- When entering/exiting conference rooms, please be aware of and respectful of the people who sit next nearby
*If your meeting requires prep or cleanup, please consider reserving the room for a few minutes before and/or after the actual meeting time.
Kitchens and Lounges
The kitchenettes and lounge spaces are shared community spaces. Susan Williams monitors kitchen supplies and ensures they are stocked.
Please respect the other people using these spaces by keeping the spaces clean and organized.
- Wipe up spills and crumbs on counters and in fridges immediately. Paper towels and disinfecting wipes are available in each kitchen.
- Dirty dishes left in sinks or on counters may be thrown away without notice.
- Unlabeled food left in refrigerators may be thrown away without notice. Please label your food and remove any containers or leftovers in a timely manner.
- Moldy/rotten food, even if labeled, may be thrown away without notice.
- If refrigerating leftovers from a meeting or event, please label the food and ensure someone is designated as a contact to remove remaining food after a certain number of days.
- Please do not remove furniture from kitchens and lounges!
If there is an urgent situation and Susan is unavailable, please call Facilities directly at 617-636-3535.
Restrooms
The restrooms on each floor are also shared community spaces. Please respect the other people using these spaces by keeping them clean and organized. If you notice any issues with cleanliness or functionality, please let Susan Williams know so she can coordinate with Facilities to address the issue.
Both the women's room and men's room on the 8th floor of 75 Kneeland Street require a code to unlock the door for security. Be sure to only share the code with people with whom you are familiar, since the locks are security measures.
If there is an urgent situation and Susan is unavailable, please call Facilities directly at 617-636-3535.
Gender-Neutral and Single-Stall Restrooms
There are 23 single-stall restrooms located in the M&V, South Cove, Arnold, and Stearns wings of the BRPH complex at 136 Harrison Ave:
- Restrooms ST111, MV013, MV014, MV303, and MV304 have all-gender signage
- Additional single-stall restrooms within the BRPH Complex: SC108, SC109, SC216, ST314, SC512, SC513, A504, A505, SC613, SC614, A604,A605, SC713, SC714, A704, A705, SC812, and SC813
Other nearby single-stall restroom facilities on the Health Sciences campus include:
- Dental Building 201, 333A, 333B, 433A, 433B, 774, 775, 761, and 762
- Posner Hall 015E, 110W, 111W, 202W, 211AW, 211BW, 312W, 313W, 411W, 412W, 116A (east)
Lactation Rooms
The Lactation Policy within the Office of Equal Opportunity's Accommodation Policies outlines the locations of lactation rooms across the Tufts campuses as well as information about how to reserve the rooms.
75 Kneeland room 836A is set up as a lactation/shower room as well. Due to ID access restrictions to the 8th floor, access to this room is limited to Friedman School community members who already have access to the 8th floor. Reservations are not required for 836A.
Lactation rooms are not meeting rooms, lounges, or private offices. Please respect their purpose and use a conference room or other relevant space for your other needs.
Communications and Tools
Web & Comm Office A/V Systems Phones Chat Copy/Print Scan Ship Mail Fax Loaner Elists Affiliate Accounts Notary
Web & Communications Office
Visit the Friedman School Web and Communications Office page to learn more about the WebComm team and what they do.
For help with press releases and external media queries, please contact the PR Office on the Boston Health Sciences Campus. Learn more on the media page.
- Siobhan Gallagher - Deputy Director, Public Relations
- Lisa LaPoint - Assistant Director, Public Relations
Audio/Visual Systems
The TTS Knowledge and Learning office created reference materials for our conference room A/V systems and for using WebEx. Laminated copies are available in each room. A comprehensive WebEx guide is also available at it.tufts.edu/firstwebex.
Substantial information is available on the TTS website to guide users with AV Conferencing with Zoom.
See the Rooms & Spaces tab to understand what capacity is available in each room.
Phones
The Friedman School uses Voice over Internet Protocol (VoIP) telephones. Instructions and reference materials are available on the TTS VoIP site. When dialing out, remember to dial the full 10-digit number (617-636-XXXX), not just the last 5 digits (6-XXXX).
When new faculty or staff arrive, Susan Williams arranges for their phone number once their UTLN is finalized and informs them of the number when they have started.
Chat
Cisco Jabber is available for Friedman School community members, including an instant chat function. TTS is able to install Jabber for you.
Copying and Printing
Machine names and locations
Jaharis:
- 1st floor print/copy area 120
- Rutabaga: Canon black and white multifunction, color multifunction
- 2nd floor outside rooms 237/238
- Jalapeño: Konica black and white multifunction, color multifunction
- Alcove near 2nd floor stairs and 208 faculty/staff lounge
- Kale: Konica black and white multifunction
75 Kneeland:
- Print/copy area 833
- Cucumber: Konica black and white multifunction, color multifunction
- Print/copy room 842B
- Cilantro: Konica black and white multifunction, color multifunction
Directions for adding a networked printer to your computer.
Secure Print
Our communal Canon and Konica Minolta multifunction machines (Jalapeño, Kale, Rutabaga, Cilantro, Cucumber) have a secure print function available. This function allows you to print a confidential or sensitive document to one of these machines with a delayed print; it will not print until you walk over to the machine and enter a code. This function is especially helpful for anyone printing an exam, budget, or salary information. It is also helpful if you are printing on labels or special paper and want to ensure your document is printed on that paper, not your colleague's.
Directions on how to use this function are here.
Black and White vs Color
Color printing and copying is 4 times the cost of black and white printing and copying. Please be thoughtful about what you print/copy to color and ensure it absolutely needs to be in color. Setting defaults should be to black and white.
Reminder - Be Green!
Only print what you actually need. Pick up what you print from the printer. Unclaimed printouts left at the printers will be recycled.
Scanners
The Canon and Konica Minolta multifunction machines include scanners, and the machines with color copy/print capacity can scan in color as well.
Secure scanning is available.
Shipping
Tufts has negotiated reduced shipping rates with UPS. Online processing must be used through the UPS CampusShip portal. All old paper forms are to be recycled.
Drop boxes are located in Jaharis, MedEd, and M&V.
Any questions should be directed to Luke Duffney in the Tufts Purchasing Office and/or Paul Carr at UPS (877-593-1053 x2112). Additional contacts for UPS are on the Tufts Purchasing site (requires login).
Physical mail inboxes are located in the print/copy area 120 in Jaharis, and in the print/copy area 833 and room 842A at 75 Kneeland. Mail at 75 Kneeland is delivered to a 1st floor mailbox, from which staff bring it up to the 8th floor and distribute it.
Outgoing mail is picked up by Tufts mailroom staff each morning from the same areas as the inboxes in Jaharis, as well as from Jaharis room 274, and the 75 Kneeland 1st floor mail area. Mail includes:
- Mail with postage already applied
- Tufts interoffice mail in interoffice envelopes
- Unposted mail with a completed Postage Requisition Form indicating the deptID/grant to which the postage will be charged. Unmarked mail will not be picked up.
Read the Tufts Mail Services Outgoing Mail page on AccessTufts for more detail and for the Postage Requisition Form.
Outgoing posted mail is also picked up from the USPS box outside the Tufts Medical Center Farnsworth Building at 171 Harrison Ave. (at Bennet Street) each afternoon.
The closest USPS location is 7 Avenue de Lafayette, about a 5-7 minute walk from Jaharis or 75 Kneeland Street.
Fax Machines
Faxes can be sent and received through an online portal. Information about the eFax functionality is outlined on the TTS site under the pages describing the eFax XMedius system (not to be confused with the invoice processing system, Medius).
Ellen-Marie Bransfield, Carine Tarazi, and Susan Williams have access to send and receive on the Friedman School’s main fax number: 617-636-3727. Isabel McFall has access to send and receive on the Student Affairs number: 617-636-3600. If you have the need to send or receive a fax, please contact one of these staff for help. If you find that you have the need for direct access to the eFax system for frequent faxing needs, we can work with TTS to provide you login access.
All Friedman School community members are welcome to use the Friedman School main number via the staff noted above.
Loaner Computer
A loaner PC is available for short term (hour/day) use by Friedman School community members who have forgotten their computer at home, while TTS is working on their computer, when encountering incompatibility issues with software or AV systems, or other short-term needs. The loaner is stored in Jaharis, with Susan Williams, Ellen-Marie Bransfield, and Carine Tarazi with access.
Elists
Tufts' elist login will allow you to manage the lists to which you are subscribed. There are many elists to which faculty, staff, and students are automatically subscribed for business reasons.
Below are the general Friedman School elists that are used for communication:
List Address | List Use | Who is added automatically | Contact(s) |
---|---|---|---|
primaryfacultyfriedman@elist.tufts.edu | Related to all faculty | Friedman School unmodified, research, Professor of the Practice, and HNRCA faculty appointment holders | Patty Dawson |
friedmanbasedfaculty@elist.tufts.edu | Related to Friedman School based faculty only | Friedman School unmodified, research, and Professor of the Practice appointment holders | Patty Dawson |
friedman.associated.faculty@elist.tufts.edu | Related to associated faculty only | Adjunct, visiting, and clinical faculty | Patty Dawson |
hnrcabasedfaculty@elist.tufts.edu | Related to HNRCA faculty appointment holders only | HNRCA faculty appointment holders only | Patty Dawson |
friedmanpostdocs@elist.tufts.edu | Related to postdocs only | Postdoctoral scholars | Patty Dawson, Sean Cash |
friedmanallstudents@elist.tufts.edu | Related to students only | Students | Isabel McFall |
friedmanstaff@elist.tufts.edu | Related to staff only | Staff (including postdocs) | Susan Williams |
friedmanstaffmeetings@elist.tufts.edu | Related to administrative staff meetings | Administrative staff; budget center, HR, Advancement, Public Relations contacts | Susan Williams |
jaharis1stfloor@elist.tufts.edu | Related only to occupants of Jaharis 1st floor | Occupants of Jaharis 1st floor | Susan Williams |
jaharis2ndfloor@elist.tufts.edu | Related only to occupants of Jaharis 2nd floor | Occupants of Jaharis 2nd floor | Susan Williams |
75kneeland8thfloor@elist.tufts.edu | Related only to occupants of 75 Kneeland 8th floor | Occupants of 75 Kneeland 8th floor | Susan Williams |
payroll-semimonthlystaff@elist.tufts.edu | Monthly reminders to submit time off taken | Exempt staff | Susan Williams |
payroll-weeklystaff@elist.tufts.edu | Weekly reminders to submit timesheets | Non-exempt staff | Susan Williams, Sharon Grant |
Additionally, there are multiple program- and division-specific elists managed through the Office of Student Affairs, Program Directors, and Division Chairs.
Affiliate Accounts
While not employees, there are consultants and other collaborators across the world working with our faculty and staff who have a legitimate need to have an official association with Tufts. We can create an affiliate account for these situations, which creates a Tufts email address and UTLN that can be used to grant access to certain systems and files.
A Friedman School faculty or staff member must approve of the request and assume responsibility for confirming there is an ongoing need for the account.
Susan Williams will periodically check in with account sponsors about the status of the accounts listed under their sponsorship. Accounts can be extended.
To request an affiliate account be created, please provide Susan with the following information that she will share with TTS:
- legal first name
- legal last name
- date and month (not year) of birth
- email address
- phone number
- end date
Notary Public
For your convenience, we have a staff member who is a certified notary public. To have something notarized, please contact Patty Dawson.
Safety and Security
Safety Basics
For on-campus emergencies, contact Tufts Police at 617-627-6911. For off-campus emergencies, call 911. Using your cell phone or other local phone will work best.
- Ensure your emergency contact information is updated within eServe (Self Service -- Personal Information -- Emergency Contacts).
- Consider sharing your emergency contact information with your supervisor and/or colleagues.
- Ensure your contact information is included in and updated in the TuftsAlert system.
- Within Friedman School spaces:
- Ask anyone you don’t know if you can help direct them. If you feel comfortable doing so, inform them that Friedman School spaces are private and are for faculty, staff, students, and visitors only.
- Contact security as relevant.
- Ensure doors close fully behind you.
- Do not prop doors open or let people in who you don’t know.
- Fire drill meeting locations:
- For Jaharis-based faculty, staff, and students: Gather in front of the St. James Church between Sackler and Kneeland Street.
- For 75 Kneeland-based faculty, staff, and students: Gather at the corner of Hudson and Kneeland Streets, in front of the building with the “Welcome to Chinatown” sign.
- Be prepared to confirm your location, including your street address and city/town.
University Emergency Response User Guide
The university Office of Emergency Management has a Emergency Response User Guide that includes sections with details on how to address the topics of: Fire, Suspicious Package, Health Emergencies, Motor Vehicle Crash, Natural Distaster, Utility Failtures, Flooding, Active Shooter, Hazardous Materials Spill, Evacuation or Shelter in Place, and Bomb Threat.
Please take time to review these important processes and details.
Non-Emergency
- The Boston Health Sciences campus non-emergency line is 617-636-6610
- Other important numbers and helpful websites are listed on the Office of Emergency Management site
- Do not dial 911 for university issues or questions, including power outages, building or campus issues, or access to buildings.
Risk Reduction and Safety Precautions
TUPD recommends the following risk reduction and safety precautions:
- Remain alert and observant of the people around you.
- If you think someone is following you, avoid entering an isolated area and move quickly toward a public area such an open store or restaurant. Don’t be afraid to call out for help.
- Stick to well-lit and well-travelled routes and walk with friends whenever possible.
- Utilize the SafeRide service. Members of the Boston Health Sciences campus can dial Tufts Police at 617-636-6610.
- Program the Tufts Police number into your cell phone so you will be prepared in an emergency: 617-627-6911.
- Report any suspicious persons or circumstances to Tufts Police immediately at 617-627-6911 or 911.
Commuting
Commuting Programs, Options, and Benefits
Learn about commuting benefits for faculty and staff through Tufts Human Resources.
Learn about sustainable commuting options and programs in the Boston Commuter Brochure from the Tufts Sustainability Office.
Parking
Options for daily and monthly parking are outlined on the Tufts Shared Services parking information page and in documents from the TSS Parking Office. The office can be contacted at 617-636-5580. Updated Fall 2021 parking information is available on AccessTufts as well.
The security staff at the front desk in M&V have a validation stamp for the Tufts Medical Center garage and will validate parking for Friedman School visitors. The validation stamp reduces the full-day parking rate.
If you park in the Tufts Medical Center garage or take the shuttle and use the shortcut through the hospital near Au Bon Pain, note that those revolving doors are open 6:00am - 8:00pm, but the door closest to Jaharis has often been locked during the pandemic, even during these hours.
Biking
- Register your bike on the Tufts Pubic Safety website. Once registered, go to the Tufts Public Safety office to tag your bike.
- You then can go to the Tremont Street Garage and pay $3/year for a key to a cage below the garage.
- There are bike racks in front of the Medical Education Center building and Posner on Harrison Ave.
- More information on biking at Tufts
- Tufts has a partnership with Bluebikes, which may be a good option for Friedman School community members to explore.