Communications and Tools
Web & Comm Office A/V Systems Phones Chat Copy/Print Scan Ship Mail Fax Loaner Elists Affiliate Accounts Notary
Visit the Friedman School Web and Communications Office page to learn more about the WebComm team and what they do.
For help with press releases and external media queries, please contact the PR Office on the Boston Health Sciences Campus. Learn more on the media page.
The TTS Knowledge and Learning office created reference materials for our conference room A/V systems and for using WebEx. Laminated copies are available in each room. A comprehensive WebEx guide is also available at it.tufts.edu/firstwebex.
Substantial information is available on the TTS website to guide users with AV Conferencing with Zoom.
See the Rooms & Spaces tab to understand what capacity is available in each room.
The Friedman School uses Voice over Internet Protocol (VoIP) telephones. Instructions and reference materials are available on the TTS VoIP site. When dialing out, remember to dial the full 10-digit number (617-636-XXXX), not just the last 5 digits (6-XXXX).
When new faculty or staff arrive, Susan Williams arranges for their phone number once their UTLN is finalized and informs them of the number when they have started.
Cisco Jabber is available for Friedman School community members, including an instant chat function. TTS is able to install Jabber for you.
Machine names and locations
- 1st floor print/copy area 120
- Rutabaga: Canon black and white multifunction, color multifunction
- 2nd floor outside rooms 237/238
- Jalapeño: Konica black and white multifunction, color multifunction
- Alcove near 2nd floor stairs and 208 faculty/staff lounge
- Kale: Konica black and white multifunction
- Print/copy area 833
- Cucumber: Konica black and white multifunction, color multifunction
- Print/copy room 842B
- Cilantro: Konica black and white multifunction, color multifunction
Directions for adding a networked printer to your computer.
Our communal Canon and Konica Minolta multifunction machines (Jalapeño, Kale, Rutabaga, Cilantro, Cucumber) have a secure print function available. This function allows you to print a confidential or sensitive document to one of these machines with a delayed print; it will not print until you walk over to the machine and enter a code. This function is especially helpful for anyone printing an exam, budget, or salary information. It is also helpful if you are printing on labels or special paper and want to ensure your document is printed on that paper, not your colleague's.
Directions on how to use this function are here.
Black and White vs Color
Color printing and copying is 4 times the cost of black and white printing and copying. Please be thoughtful about what you print/copy to color and ensure it absolutely needs to be in color. Setting defaults should be to black and white.
Reminder - Be Green!
Only print what you actually need. Pick up what you print from the printer. Unclaimed printouts left at the printers will be recycled.
The Canon and Konica Minolta multifunction machines include scanners, and the machines with color copy/print capacity can scan in color as well.
Secure scanning is available.
Tufts has negotiated reduced shipping rates with UPS. Online processing must be used through the UPS CampusShip portal. All old paper forms are to be recycled.
Drop boxes are located in Jaharis, MedEd, and M&V.
Any questions should be directed to Luke Duffney in the Tufts Purchasing Office and/or Paul Carr at UPS (877-593-1053 x2112). Additional contacts for UPS are on the Tufts Purchasing site (requires login).
Physical mail inboxes are located in the print/copy area 120 in Jaharis, and in the print/copy area 833 and room 842A at 75 Kneeland. Mail at 75 Kneeland is delivered to a 1st floor mailbox, from which staff bring it up to the 8th floor and distribute it.
Outgoing mail is picked up by Tufts mailroom staff each morning from the same areas as the inboxes in Jaharis, as well as from Jaharis room 274, and the 75 Kneeland 1st floor mail area. Mail includes:
- Mail with postage already applied
- Tufts interoffice mail in interoffice envelopes
- Unposted mail with a completed Postage Requisition Form indicating the deptID/grant to which the postage will be charged. Unmarked mail will not be picked up.
Read the Tufts Mail Services Outgoing Mail page on AccessTufts for more detail and for the Postage Requisition Form.
Outgoing posted mail is also picked up from the USPS box outside the Tufts Medical Center Farnsworth Building at 171 Harrison Ave. (at Bennet Street) each afternoon.
The closest USPS location is 7 Avenue de Lafayette, about a 5-7 minute walk from Jaharis or 75 Kneeland Street.
Faxes can be sent and received through an online portal. Information about the eFax functionality is outlined on the TTS site under the pages describing the eFax XMedius system (not to be confused with the invoice processing system, Medius).
Ellen-Marie Bransfield, Carine Tarazi, and Susan Williams have access to send and receive on the Friedman School’s main fax number: 617-636-3727. Isabel McFall has access to send and receive on the Student Affairs number: 617-636-3600. If you have the need to send or receive a fax, please contact one of these staff for help. If you find that you have the need for direct access to the eFax system for frequent faxing needs, we can work with TTS to provide you login access.
All Friedman School community members are welcome to use the Friedman School main number via the staff noted above.
A loaner PC is available for short term (hour/day) use by Friedman School community members who have forgotten their computer at home, while TTS is working on their computer, when encountering incompatibility issues with software or AV systems, or other short-term needs. The loaner is stored in Jaharis, with Susan Williams, Ellen-Marie Bransfield, and Carine Tarazi with access.
Tufts' elist login will allow you to manage the lists to which you are subscribed. There are many elists to which faculty, staff, and students are automatically subscribed for business reasons.
Below are the general Friedman School elists that are used for communication:
||Who is added automatically
||Related to all faculty
||Friedman School unmodified, research, Professor of the Practice, and HNRCA faculty appointment holders
||Related to Friedman School based faculty only
||Friedman School unmodified, research, and Professor of the Practice appointment holders
||Related to associated faculty only
||Adjunct, visiting, and clinical faculty
||Related to HNRCA faculty appointment holders only
||HNRCA faculty appointment holders only
||Related to postdocs only
||Patty Dawson, Sean Cash
||Related to students only
||Related to staff only
||Staff (including postdocs)
||Related to administrative staff meetings
||Administrative staff; budget center, HR, Advancement, Public Relations contacts
||Related only to occupants of Jaharis 1st floor
||Occupants of Jaharis 1st floor
||Related only to occupants of Jaharis 2nd floor
||Occupants of Jaharis 2nd floor
||Related only to occupants of 75 Kneeland 8th floor
||Occupants of 75 Kneeland 8th floor
||Monthly reminders to submit time off taken
||Weekly reminders to submit timesheets
||Susan Williams, Sharon Grant
Additionally, there are multiple program- and division-specific elists managed through the Office of Student Affairs, Program Directors, and Division Chairs.
While not employees, there are consultants and other collaborators across the world working with our faculty and staff who have a legitimate need to have an official association with Tufts. We can create an affiliate account for these situations, which creates a Tufts email address and UTLN that can be used to grant access to certain systems and files.
A Friedman School faculty or staff member must approve of the request and assume responsibility for confirming there is an ongoing need for the account.
Susan Williams will periodically check in with account sponsors about the status of the accounts listed under their sponsorship. Accounts can be extended.
To request an affiliate account be created, please provide Susan with the following information that she will share with TTS:
- legal first name
- legal last name
- date and month (not year) of birth
- email address
- phone number
- end date
For your convenience, we have a staff member who is a certified notary public. To have something notarized, please contact Patty Dawson.